Darktrace Master Customer Agreement


The Darktrace Master Customer Agreement is a contract between Darktrace and its customers, which outlines the terms and conditions of the services being offered. It is essential to understand this agreement thoroughly before signing up for Darktrace`s services to ensure a smooth and successful business partnership. In this article, we will discuss the key points of the Darktrace Master Customer Agreement.

Service Definitions:

The Darktrace Master Customer Agreement provides a clear definition of the services being offered by Darktrace. The agreement outlines the products and services that Darktrace will provide to its customers, including but not limited to the Darktrace Enterprise Immune System and the Darktrace Cloud. The agreement also specifies the scope of these services, including the number of devices, users, and locations covered.

Fees and Payment:

The agreement lays out the fees and payment terms for Darktrace`s services. It outlines the payment options and schedules, including the billing cycle, invoicing details, and late fees. The customer agrees to pay the fees associated with the services being provided by Darktrace.

Term and Termination:

The term and termination section of the agreement describes the duration of the contract and the conditions under which either party can terminate the agreement. The agreement also outlines the consequences of termination and the process for winding down the services.

Intellectual Property:

The Darktrace Master Customer Agreement includes a section on intellectual property. It outlines the ownership of Darktrace`s products and services, including any intellectual property rights, trademarks, and copyrights. It also defines the limitations on the use of Darktrace`s intellectual property by the customer.


The agreement includes a confidentiality clause that requires both parties to maintain the confidentiality of all confidential information obtained during the business relationship. The agreement outlines the scope and limitations of this confidentiality clause and how it will be enforced.


The indemnification section of the Darktrace Master Customer Agreement outlines the responsibilities of each party in case of any damages or losses resulting from the services provided. It defines the limitations of liability, the procedures for notifying the parties about any damages and the process of resolving disputes.


The Darktrace Master Customer Agreement is a comprehensive contract that ensures a successful business partnership between Darktrace and its customers. As a professional, it is essential to ensure that the agreement is well-structured and easy to understand. A clear and concise agreement will avoid any confusion or misunderstandings between Darktrace and its customers. By understanding the key points of this agreement, customers can make informed decisions about Darktrace`s services and ensure a smooth and successful business relationship.

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